*PERSONAL APPEARANCE is required. For appointment, please send email to: releasing.auhpe@gmail.com*Only IMMEDIATE FAMILY MEMBER(e.g. father, mother, sister, brother, spouse, son or daughter) is authorized to claim passport if, for a valid reason, applicant cannot release his/her new passport.
Step 1: Proceed to the Passport Releasing Section.
Step 2: Put claim stub on the box/tray and wait for your name to be called.
Step 3: Present official receipt and old passport for cancellation.
Step 4: Check details of new passport (first name , middle name, last name, date/place of birth).
Step 5: Sign on signature pad to acknowledge receipt of new passport.
Step 6: Authorized immediate family member should present the following: a) Authorization letter and b) ID of authorized person(original and photocopy).
